Deputy General Manager

We are seeking a dedicated and experienced Deputy Manager to join our dynamic team at the Pilot Boat, Lyme Regis. The ideal candidate will play a crucial role in supporting the daily operations of our establishment, ensuring that we deliver exceptional service to our guests while maintaining high standards of quality and efficiency. You’ll build a business to be proud of, help to grow your team and smash targets. This position requires strong leadership skills and a passion for hospitality, making it an exciting opportunity for those looking to advance their career in this vibrant industry.

Duties

• Assist the Manager in overseeing daily operations and ensuring compliance with company policies and procedures.
• Supervise staff across various departments, including kitchen, bar, and front-of-house, to ensure smooth service delivery.
• Provide training and support to team members, fostering a collaborative and motivated work environment.
• Handle guest inquiries and complaints promptly, striving to enhance customer satisfaction.
• Coordinate schedules for staff to ensure adequate coverage during peak times.
• Monitor health and safety regulations within the establishment, ensuring a safe environment for both staff and guests.

Skills

• Proven leadership abilities with experience in supervising teams within a high volume flagship hospitality sector.
• Strong background in hospitality management or related fields is highly desirable.
• Experience in bartending and culinary operations is advantageous.
• Excellent organisational skills with the ability to multitask effectively under pressure.
• Strong communication skills, both verbal and written, enabling effective interaction with guests and team members alike.
• A passion for food preparation and service excellence, with a keen eye for detail.
• Ability to work collaboratively as part of a team while also demonstrating initiative when required.

If you are enthusiastic about contributing to a thriving hospitality environment and possess the necessary skills to excel as a Deputy Manager, we invite you to apply for this exciting opportunity.

Job Types: Full-time, Permanent

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